Our top priority is the health and safety of you, our customers, and our employees.
The Postal Services worldwide has shared that they are experiencing a high intake of packages and are understaffed due to COVID-19. While we work hard to meet our promised processing time, shipping timelines depend on posta service's volume and they are working hard to ensure delivery.
What does this mean for you?
Shipping partners may be delayed: When you receive a tracking number from us, we’ve fully packaged your order and handed it over to Post Office. Due to high order volumes and the impact of COVID-19 on our shipping partner, delivery times + tracking updates may experience longer than normal delays. We are currently seeing order tracking statuses stuck in pre-shipping and are working with Post Service to get accurate tracking information for these orders.
We appreciate you and your support!
Apologies, we don't currently ship to all countries due to COVID-19.
Due to the Coronavirus (COVID-19) we ship only to Australia, Austria, Bahrain, Belgium, Brasil, Bulgaria, Canada, China, Cyprus, Czech, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Hong Kong, India, Indonesia, Iraq, Italy, Japan, Jordan, Kenya, Korea, Kuwait, Latvia, Lebanon, Lithuania, Morocco, Netherlands, Norway, Oman, Pakistan, Philippines, Romania, Russia, Saudi Arabia, Singapore, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, U.A.E. (Dubai), United Kingdom (UK), United States (US)
Updated Feb 3, 2021
Thanks for your understanding.
