APZ Online Shop

Telephone numbers:
7008 7010 and +357 99885502

Office Address:
1, Galateias st., 8046 Paphos, CYPRUS

Registered in Republic of Cyprus
Company registration no. ΕΕ 38980
VAT registration no. CY00814685I

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders?

The shipping cost calculated automatically in the checkout page when you choose your country and add your post code..

Which payment methods are accepted?

You accept online payment through Stripe. Cash on Delivery accepted for orders that will delivery in Cyprus.

How long will delivery take?
  • Delivery in Cyprus usually takes 1-2 working days.
  • Delivery can be made in WorldWide, within 7-15 working days
  • In exceptional cases and after you have been informed, the time of delivery can be extended.
How secure is shopping from onlinecava.com? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

What exactly happens after ordering?
  • Once you have checked out your order, you should receive an confirmation email with your order.
  • We aim to process and dispatch all orders within 1-2 working days. Once we have dispatched your order, you will receive an e-mail with your tracking number.
Can I send order as a gift including a message?
  • You certainly can! During checkout you are required to provide a billing address. If the shipping address is different, just tick the box stating  “Ship to a different address?” and you can enter the shipping address.
  • Write your message the gift note (message) in the note box on the checkout page. If you miss this step, just contact our customer service team and we can add a message in for you, as long as you get in touch before the order is despatched.
  • And don’t worry if you’re sending your order as a gift – we don’t include paper invoices unless specifically requested.

Do you have more Questions?   read more FAQs

Send us an email

We will respond to your message within 24-48 hours depending on the amount of emails. Emails received during weekends will be responded on the following business day.