FAQs
Have a question? Below your will find the answers for the frequently questions. Have a question that hasn’t been answered below? You can ask it using the contact form on contact page
All the above services provide a tracking number.
A wishlist allows you to create personalized collections of products they want to buy and save them in your account for future reference. Wishlists signify your interest in a product without an immediate intent to purchase.
Our shipments go through rigorous quality check processes before they leave our warehouse, however, there is a slight possibility that the product could get damaged during shipment. We URGE you should not accept seal open/ Tampered/Leaked/Damaged shipment box as returns won't be accepted in such cases. However if you have received a parcel in damaged/defective condition you have to proceed with a claim to your shipping company that delivered the parcel. If you have received a parcel that have been sent a wrong product, you can follow a few simple steps to initiate your return/refund.
Note: If it is a case of replacement, it is subject to the availability of stock. In the case that a replacement may not be available, we will refund you the full amount. A refund for COD orders will be done only in the bank account via Transfer It cannot be done in any other mode of payments.
Due to the Coronavirus (COVID-19) we ship only to Albania, Australia, Austria, Bahrain, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Chile, China, Croatia, Cyprus, Czech, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Italy, Israel, Japan, Jordan, Kenya, Korea, Kuwait, Latvia, Lebanon, Lithuania, Luxembourg, Malaysia, Malta, Morocco, Mauritius, Mexico, Moldova, Monaco, Montenegro, Netherlands, New Zealand, Nigeria, North Macedonia, Norway, Oman, Pakistan, Philippines, Poland, Portugal, Qatar, Reunion, Romania, Russia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Turkey, U.A.E. (Dubai), Ukraine, United Kingdom (UK), United States (US), Vietnam
Updated February 2, 2022
Thanks for your understanding.